These Terms of Service ("Terms") govern your access to and use of the LynxPanel software platform and related websites, applications, and services (collectively, the "Software" or "Services") provided by Level 1 Labs ("Level 1 Labs", "we", "us", or "our"). By purchasing, installing, accessing, or using the Software, you agree to these Terms. If you do not agree, do not use the Software.
Level 1 Labs is a software vendor and licensor. We develop and license management and streaming-management software, including the LynxPanel management panel, the reseller portal application, companion applications, and related tools. Level 1 Labs does not operate a television, IPTV, or media streaming service, and does not host, supply, aggregate, curate, retransmit, or otherwise provide any television channels, films, audio, or other media content of any kind.
The Software is a neutral tool. Any media content that may be accessed, configured, recorded, or distributed using the Software is provided exclusively by independent third parties — including resellers and operators who license and install the Software on their own infrastructure. Level 1 Labs has no involvement in, control over, or knowledge of the specific content those parties configure.
You must be at least 18 years old and capable of forming a binding contract to use the Software. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at [email protected] of any unauthorized use.
Subject to these Terms and payment of applicable fees, Level 1 Labs grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Software solely for your lawful business purposes, in accordance with the license tier you purchased (for example, monthly, yearly, or lifetime). Licenses may be enforced through server-side validation and per-installation activation.
You may not: (a) copy, resell, sublicense, distribute, or make the Software available except as expressly permitted; (b) reverse engineer, decompile, or attempt to extract source code or licensing keys except to the extent permitted by law; (c) circumvent, disable, or tamper with licensing, activation, or security mechanisms; or (d) remove proprietary notices.
If you install or operate the reseller portal or otherwise use the Software to provide a service to others, you do so on your own infrastructure, under your own name, and entirely at your own risk and responsibility. You alone are responsible for all content you configure, ingest, record, transmit, or make available, and for obtaining every license, right, consent, and permission necessary for that content. You are solely responsible for compliance with all applicable laws, including copyright, broadcasting, consumer-protection, tax, and data-protection laws in every jurisdiction in which you operate or serve customers.
You agree to comply with our Acceptable Use Policy, which is incorporated into these Terms by reference.
You may not use the Software to infringe intellectual property, to distribute content you are not authorized to distribute, to violate any law, or in any manner that exposes Level 1 Labs to liability. Level 1 Labs reserves the right to suspend or revoke licenses where it reasonably believes the Software is being used unlawfully or in breach of these Terms.
Fees for licenses are described at the point of purchase. Unless stated otherwise, fees are billed in advance and are subject to our Refund Policy. Recurring licenses renew automatically until cancelled. You are responsible for all applicable taxes.
The Software, including all code, design, trademarks, and documentation, is and remains the exclusive property of Level 1 Labs and its licensors. These Terms grant you a license to use the Software; they do not transfer ownership.
THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Level 1 Labs DOES NOT WARRANT THAT THE SOFTWARE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. Level 1 Labs HAS NO RESPONSIBILITY FOR ANY CONTENT ACCESSED OR DISTRIBUTED THROUGH THE SOFTWARE BY ANY PARTY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Level 1 Labs AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SOFTWARE. Level 1 Labs'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT YOU PAID TO Level 1 Labs FOR THE SOFTWARE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Level 1 Labs from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Software; (b) any content you configure, transmit, record, or make available; (c) your violation of these Terms or any law; or (d) your infringement of any third party's rights.
We may suspend or terminate your license immediately if you breach these Terms or use the Software unlawfully. Upon termination, your right to use the Software ceases and you must remove all installations.
These Terms are governed by the laws of the State of Washington, USA, without regard to its conflict-of-laws rules. The exclusive venue for disputes shall be the state and federal courts located in Washington, USA, and you consent to their jurisdiction.
We may update these Terms from time to time. Material changes will be posted on this page with a revised "Last updated" date. Continued use of the Software after changes take effect constitutes acceptance.
Level 1 Labs
1780 Iowa St, Unit 2122, Bellingham, WA 98229, USA
Email: [email protected]